Terms of Service

Last updated: 18 September 2026

1. Introduction

Welcome to graphics.supply. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using graphics.supply, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the service.

2. Digital Goods Delivery & Access

Graphics.supply specializes in the distribution of high-resolution digital assets. Upon successful payment verification through our Merchant of Record, Polar.sh, an automated email containing a link to your Polar customer portal is sent to your purchase email address. You can access the files after the payment is confirmed.

Because email delivery can occasionally be intercepted by strict spam filters or corporate ISP firewalls, you can sign in to the Polar customer portal using your purchase email to access your files. If you need help, contact us with your order reference. We do not provide physical media (CDs, USB drives) under any circumstances. You are responsible for maintaining a backup of your downloaded files.

3. Intellectual Property & Licensing

All products, images, and content available on this website are the exclusive intellectual property of graphics.supply. Your purchase grants you a specific license to use the assets, not ownership of the assets themselves. Detailed usage rights and restrictions are governed solely by our separate License Agreement, which is incorporated into these Terms by reference.

4. Refund Policy

Every collection comes with a 30-day money-back guarantee: email us within 30 days of purchase for a full refund. However, we stand behind the quality of our products. If you encounter technical issues with the files that cannot be resolved by our support team, please contact us within 14 days of purchase. Exceptions are handled on a case-by-case basis and are detailed fully in our Refund Policy.

5. Limitation of Liability

In no event shall graphics.supply, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content. Our maximum liability to you under all circumstances will be strictly limited to the purchase price you paid for our products.

6. Amendments to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.