Privacy Policy
Last updated: 4/27/2026
1. Information We Collect
When you engage with graphics.supply, we collect specific types of information to process your transactions and improve your experience. When you purchase a product, we collect your email address, name (if provided), and geographic region (for tax compliance).
Payment Information: All payment processing is handled securely off-site by our Merchant of Record, Polar (polar.sh), which may utilize providers like Stripe or PayPal. We do not capture, store, or have access to your full credit card numbers, bank details, or backend financial data.
2. Tracking, Cookies, and Analytics
We use minimal tracking technologies, specifically Google Analytics 4 and the Meta (Facebook) Pixel, to understand how visitors interact with our website, determine which marketing campaigns are effective, and improve our product offerings.
- EEA / UK / Switzerland Users (GDPR Compliant): We utilize geolocation to identify users from these regions. We operate on a strict opt-in basis. No tracking scripts or non-essential cookies are loaded until you provide explicit consent via our cookie banner.
- US & Rest of World: Trackers are loaded upon entry to provide a seamless experience, though we respect Do Not Track browser signals where technically feasible, and you may opt-out using standard browser extensions or settings.
3. How We Use Your Data
We process your data for the following essential business purposes:
- To securely deliver your purchased digital goods via automated email.
- To provide customer support and respond to your inquiries regarding orders.
- To send transactional emails, such as receipts and invoice generation (handled via Polar).
- If you explicitly opt-in: To send occasional newsletters regarding new asset packs, updates, or special promotions.
4. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to outside parties. We share necessary data strictly with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. These include Polar (payment processing and fulfillment), our email service provider, and our analytics platforms.
5. Your Data Rights
Depending on your location, you have the right to request access to the personal data we hold about you, ask that your personal data be corrected, updated, or deleted. If you would like to exercise any of these rights, please contact us via our support channels. We will respond to your request within 30 days.